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Frequently Asked Questions

How Can I Tell If I Have A Leak?

Although some leaks are obvious, sometimes leaks can occur over a period of time before the problem is noticed. Large increases in water usage, damp flooring, water stains and bad smells are all tell-tale signs that you may have a water leak that you cannot see.

What happens when the leak has been found?

Once a leak has been detected we will provide you with a written report including any supporting footage and images, and also provide a recommendation for repair. In some cases, we will be able to repair the broken pipework for you. Alternatively, you can provide the evidence to your insurer who will arrange for the repairs to be completed.

Do You Offer Emergency Water Leak Repairs?

Our emergency water leak repairs service is available 24 hours a day and 7 days a week. So, if you need a fast response to a leaking pipe or water main, get in touch and we will be with you as fast as we can.

What Does Trench Digging Include?

Our methods include hand digging and the use of mini diggers so that we can excavate and repair broken pipework and fix water leaks.

What If I Want To Replace The Water Mains On Private Property?

If you wish to replace the water mains pipework on private property, then you will have to organise the work yourself. This is because all pipework that falls within your boundary is your responsibility.

Why Do We Trace Water Pipes?

Our water pipe tracing services give you peace of mind that you know exactly where your pipework is installed. Knowing where your piping and main supply is located is useful when considering building work or before buying a house.
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